Privacy policy
How we handle your information.
This policy explains how SLL PrimeBuild Ltd ("we", "us", "our") collects and uses your personal information when you use this website or contact us for a quote. We are committed to protecting your privacy and handling your data in line with UK data protection law (UK GDPR and the Data Protection Act 2018).
Who we are
SLL PrimeBuild Ltd is the data controller for the information described in this policy. We are registered in England & Wales, company number 17272777, with our registered office at Flat 2, 83 Westbury Avenue, Wood Green, London, N22 6SA.
Information we collect
We only collect the information you choose to give us, which may include:
- Contact details: your name, phone number, email address and postcode.
- Project details: the type of work you're enquiring about and anything you tell us in your message.
We do not use intrusive tracking, and we do not sell your data to anyone.
How we use your information
We use your information for the following purposes, and rely on these lawful bases:
- To respond to your enquiry, provide a quote and arrange site visits. These are steps taken at your request before entering into a contract.
- To carry out work you ask us to do. This is necessary to perform our contract with you.
- To keep financial and project records. This is needed to meet our legal obligations, such as tax and accounting rules.
- To keep a record of enquiries and protect the website from spam. This is in our legitimate interests in running the business.
We do not use your information for marketing, and we do not make automated decisions about you.
Storing your information
Enquiries submitted through our quote form are stored securely on our website server and emailed to us so we can respond.
- Enquiries that do not lead to any work: kept for up to 12 months, then deleted.
- Records of work we carry out: kept for 6 years after the job is finished, to meet tax and legal requirements.
Sharing your information
We do not sell or rent your personal information. We share it only where necessary:
- Suppliers and sub-contractors working on your project, who receive only the details they need.
- Our website hosting and backup providers, who store the enquiries on our behalf.
- Resend, the email delivery service that sends your enquiry to our inbox.
- Google Fonts, which supplies the typefaces on this site. Your browser requests them from Google, so Google receives your IP address.
- Authorities or advisers where the law requires it.
Some of these providers are based outside the UK. Where information is transferred abroad, it is protected by safeguards recognised under UK data protection law.
Cookies
This website does not use analytics, advertising or tracking cookies. The only data stored in a browser is for staff signing in to the administration area, which is strictly necessary for that feature and does not affect ordinary visitors.
Your rights
Under UK data protection law you have the right to:
- ask for a copy of the information we hold about you;
- ask us to correct it or delete it;
- ask us to restrict how we use it, or object to our using it;
- ask for it in a form you can pass to another organisation.
To make a request, please contact us. We will reply within one month, free of charge.
If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Contact
If you have any questions about this policy, email us at info@sllprimebuild.co.uk.